Very comfortable and ergonomic chair
I find the chair to be absolutely brilliant. Very comfortable. The materials feel premium and very sturdy. Setting it up was a breeze. The shipment was delivered ahead of time and I had a request regarding change of address and the team was very accomodating. Brilliant experience overall.
Received a Defective product. Have been contacting the customer care for two three months, after receiving a defective product. No response. They'll reply once in a blue moon saying we'll reply in 48 hours. Thats is, nothing after that. Be careful. Greensoul is fraud. If you get a defective piece, even in your dreams they will not respond to you.
Very bad experience. The back rest is making a ruckus of crackling noise & the tilt hold mechanism is crippled after only 2 months of usage. The customer service is very poor in responding to support tickets & despite a video with the issue mentioned, no response has been received so far. I bought this chair with great expectations but looking at the recent bad reviews it seems the "huge sales volume" has made Greensoul ignorant towards quality control & the supreme manufacturing claims. So far no +ve response has been received or any clarification on the issue. Looks like the chair lot made during the lockdown is faulty (since the same issue has been reported by a couple of other folks). Expecting a quick resolution to this issue.
What's brilliant piece of design, easy to assemble, awesome shipping service. Super comfortable really Good for your lower back and neck.
NECK / HEAD PILLOW
Adjustable neck / head pillow made of velour upholstery & enough padding gives a premium look & provides maximum comfort to your neck, especially when you play or work for long hours.
Say NO to hunched back. The adjustable memory foam lumbar pillow with velour upholstery will not only give a premium look but also give your back a perfect posture. The back can also be reclined when required.
FLAT & SPACIOUS SEAT
Sitting with your legs hanging down for a long time? Not anymore. Monster Ultimate comes with a flat-spacious seat made of moulded foam to give you the utmost comfort & allows you to sit cross-legged.
Adjustable & padded armrests made of PU Carbon Texture that is soft to touch yet retains the finishing properties required for a good grip. It is adjustable in 4 Dimensions- Left & Right, Angled Left & Angled Right, Front, & Backwards, Up & Down.