I loved the build quality. It’s sturdy and the material is soft. So much that my cat loves it too. A small room for improvement is the metal bracket holding the top side of chair could easily scratch the leather. Apart from that, i would love to see better wheels.
At 18k there are few things that needs to be improved. The arm rests have hard plastic material and quite uncomfortable at times. Some kind of soft padding is required there. Head pillow is a bit hard and bulky. It would have been great if it was a bit slimmer and made out of the memory form just like the lumbar pillow. And last just a tiny bit of extra padding on backrest would have been perfect. Overall satisfied with the quality of materials used, backrest and height adjustments. Loved that you can lock rocking at any position.
The chair feels great, especially being able to sit with folded legs. Comfortable and all features you'd need
The comfort is great and the quality of fabric , lumbar pillow and neck pillow is awesome. The seat is soft and the adjustable hand rest and back rest gives the additional comfort. I love what Green soul has done to achieve this and the product. I would certainly recommend this to everyone I know and others as well. The only compromise that I found was the height bof the gaslift. The gas lift , that comes with the standard S model is not that High. If one wants to get heigher height , then they need to buy a new (bigger) gaslift. This is something that I did not like. I believe, the user should be provided with the bigger gas lift out of the box. Since it is a gaslift and the height can be adjusted as per the need of the user. So the power of adjustment should be with us.
Height for the US model might suit for short people but if you have a desk with a legrest, it may not feel fully comfortable. Wish it was a little bit lower price compared to U model, since US model has a different mechanic. Arm rest could use a tilt mechanism as well since it constantly hits my desk if i tilt the seat a bit even when i have fully lowered the height of the arm rest. Apart from that, the material, overall quality of the chair feels really good and worth it as a long term investment.