They take the order and then don't dispatch it for days and also their customer support is so ****** they don't even reply or follow back if they can't dispatch the order and when you are fed up and request them to call their executives gave excuses like its a lockdown situation and there is a shortage of raw materials which is hampering our services but they don't want to process or deliver the order but they just roll the user's money if you pay them upfront (don't have the experience of pay later mode). I would have given zero stars if there is an option.
I received it a few weeks ago and it's been amazing! Took me less than 5 mins to assemble and I'm very happy with the product! Would totally recommend!
HEAD support fully loose falling even after setting it to one position , head rest cap already broken . NO PACKAGING . NOT satisfied with product.
Purchased this chair last year and it is still in good shape and still serving its purpose.
*The mechanism is smooth. *Assembling the unit is very easy . *Robust * It would have been much better if it had more cushioning effect but overall performance is commendable. One demerit is that the arm rest are made of plastic and they are not firm . Other than that its a good product . Comfort is not THE best , but its good .